As of 2021, there are over 1,200 residential cleaning service franchises in the US. And that’s not even counting the independent businesses either!
While there might be far fewer local choices, just having a list of 5 to 10 professional cleaning companies to choose from can be overwhelming already.
If you’re trying to decide on just one professional cleaning company to use, then it might be tough trying to make a choice. Thankfully, we’re here to help you out!
Below are 7 tips you can use when vetting companies so it’s less of a headache and hassle.
1. Ask Family and Friends
The best place to start is within your social circles. These people look out for you and usually don’t have a personal stake in professional cleaning companies. Plus, they have firsthand experience with their recommendations.
What’s great is you can speak with them about anything. You can even get a list of companies you shouldn’t get in touch with.
Of course, this is just a starting point. But it’s an excellent one since you’ll have testimonies that you can trust.
2. Check Online Reviews
Going online and looking at reviews can certainly be helpful. After all, with a little bit of typing and the click of a few buttons, you’ll instantly see tens, if not hundreds of reviews for not just 1 professional cleaning company, but multiple ones.
Businesses with tons of stellar reviews is a sure sign of good things to come. You should stay away from companies with mediocre/subpar ratings, or none at all.
Keep in mind that even the best companies around will have some bad reviews. There’s just no pleasing some people, and they’ll take to the internet to vent.
So take bad reviews with a pinch of salt. Read them to see if you can determine what went wrong and if that’s a deciding factor for you.
On the other hand, you should also be wary of companies with 100% good reviews. They might’ve either paid people to write these or have had their bad reviews scrubbed somehow.
3. Look for Experience and Accreditations
In general, you’ll want to pick a professional cleaning company that’s been in business for many years. While a new one can certainly do a good job, they won’t have years of experience backing them up.
With hands-on experience, a business knows how to tighten up operations and make things more efficient and smooth for their customers.
So in addition to years of experience, you’ll also want to look for accreditations and awards. This shows that the cleaning company takes their job very seriously and is striving to be the best in the industry.
If they’re part of affiliations, then that’s a good sign too.
4. Make Sure They Use Employees, Not Contractors
Cleaning companies that use contractors instead of employees can usually offer you cheaper prices. However, you get what you pay for.
This is because contract workers are often trained poorly and have a higher “turnover” rate. On the other hand, employees enjoy better pay, benefits, and job security. As a result, this means better services provided to you.
While it’s true that you’ll probably have to pay more for these services, it’s well worth it when you constantly have a house that’s spotless.
5. Only Work With Companies That Perform Background Checks
On that note, not only should you work with a business that hires employees, but also one that performs background checks and drug tests.
After all, you’re letting these people into your home. They’ll get to go through every nook and cranny. This means they’ll not only know where your valuables are, but they’ll also realize where potential security flaws are in your home.
As you can see, this puts you in a vulnerable position. So you want to make sure the people who enter your home are trustworthy.
6. Make Sure You Get a Quote First
Some cleaning companies might list ballpark prices on their websites. And you might see them and think they’re fantastic rates, so why not just instantly book them?
But some more unscrupulous businesses might be sneaky and tack on a bunch of hidden fees so you’re left with a much higher bill.
To avoid this, always make sure you get a quote first. Not only can this give you something more concrete, but it also allows you to shop around as well.
When possible, ask for a flat rate instead of hourly ones. This is better, as the cleaners can’t drag their feet in order to be paid more.
7. Choose a Company With a Guarantee
Businesses should be proud of and confident in their work. Cleaning companies aren’t an exception.
Any reputable cleaning company should offer you something like a 100% satisfaction guarantee. They should work hard to make your home pristine. And if you still have an issue, they should be eager to rectify the situation.
You should avoid any business that doesn’t have a guarantee. It can be a sign that their cleaners are sloppy and will not meet your expectations.
Choose the Right Professional Cleaning Companies
With the advice we’ve given you above, you’ll be able to get through the bad professional cleaning companies and come out on top with just the good ones!
Just remember to take your time and trust your instincts. Don’t rush the process, and if you ever get a bad feeling about a company, don’t be afraid to skip to the next on your list.
By doing your due diligence, you’ll be able to enjoy years of exceptional professional cleaning services for years to come!
Are you Googling “professional cleaning company near me”? Do you live in Boise, Nampa, Middleton, Kuna, Meridian, Star, or Eagle? Then request a free quote from us now!